FAQ
Find answers to our most frequently asked questions.
Find answers to our most frequently asked questions.
Shipping & returns
What if it doesn't work for me?
At Fresh™, your satisfaction is our utmost priority. We stand behind the quality and effectiveness of our products, and we're confident they will exceed your expectations. That's why we offer a 30-day money-back guarantee – to give you the peace of mind you deserve when making a purchase from us.
Wie lange dauert der Versand?
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Wie hoch sind die Versandkosten? Wohin versenden Sie?
We offer FREE shipping to 20+ countries around the world. If you can enter your address at checkout, we can ship to you! We'll be sure to send the correct plug type for your country, too.
Können Sie mir mehr über Ihren Versandprozess erzählen?
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How can I track my order?
We will send you a tracking number to your email once your package has been shipped. Please track your order using our tracking page.
Muss ich Zoll bezahlen?
In most cases, you will not be charged any customs fees. However, customs charges are out of our control and are dependent on the local government. If your order is subject to customs charges, you will be responsible to pay them.
Find answers about our products
Produktinformationen
Wo finde ich Informationen zum Thema Nachhaltigkeit?
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Kann ich Ihre Zertifikate sehen?
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Wo werden Ihre Produkte hergestellt?
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Bieten Sie Muster Ihres Produkts an?
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Wo finde ich weitere Informationen?
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"Great quality stuff for everyone who is looking for new trends. Customer support was super understanding when I ordered at the wrong address, and helped me replace it.Thanks, Your Brand!"
Sofia R. Alberta, Canada.